What is the Return Policy?
Should you experience any challenges with your purchase, please notify us within 7 days of receiving your order by calling (888) 555-8989, or by clicking here (requests can be submitted 24/7) and we will be glad to help. Certain merchandise, such as perishable items, cosmetics, intimate or sanitary goods, personal care items, digital downloads, gift cards or final sale items are not eligible for return.
How much does shipping cost?
All orders over $49 ship for free! Orders below $49 will ship for varying rates. You can estimate your shipping cost on the cart page by entering your zip code. Alyve Market reserves the right to change its shipping policies at any time.
What locations does Alyve Market ship to?
Alyve Market currently ships to all addresses in the Contiguous U.S. We do not currently ship to Hawaii, Alaska, Puerto Rico, or Canada, but we hope to extend our services in the near future!
Can I try Alyve Market for free?
Absolutely! First-time members can test drive Alyve Market for free for 30 days. Your free trial begins upon placing your first order and will roll into a paid membership 30 days later (don’t worry, we’ll remind you well in advance). During your trial membership, you’ll have full access to our selection of great products at wholesale prices and other membership perks offered to Alyve Market members. We hope you love being a Alyve Market member! If there’s anything that we can do to improve your Alyve Market experience, please contact our member services team here.
How does the Alyve Market membership work?
An Alyve Market membership gives you access to the best natural and organic products from all of the brands you love at wholesale prices. Members also have access to special promotions, exciting contests and educational content. The membership costs less than $5 a month ($59 for the year) and most members make back that fee within the first two orders. All new members receive a 30-day free trial that begins when the first order is placed.
What is Alyve Gives?
There’s no reason healthy living shouldn’t be an option for all! For every paid membership, we give a membership to a family in need. Learn more here.
How can I invite my friends to Alyve Market?
Any friend of yours is a friend of ours! Please log into your account and go to the Invite Friends page. From there, you can invite friends to join by email, Facebook, Twitter, or by copying and pasting your unique referral link to earn Alyve Cash. There is no limit to the number of friends you can invite to join—the more the merrier!
I am having trouble placing an order or checking out.
We’re so sorry to hear that! Please click here or call us at (888) 555-8989 and a Customer Service Representative will assist you promptly.
I have a different question.
Please contact our Customer Service team here to let us know how we can help!777